There are three ways to reset the PhotoSmart Premium Fax C309a All-in-One Printer , the partial reset, semi-full reset, and the full reset. Each reset type is applicable to certain types of issues.
The partial reset only refreshes the printer into a responsive state and does not delete any setting from your printer. This type of reset fixes printer issues such as an unresponsive printer. Wireless issues, cartridge mismatch and errors and more. I would recommend starting from this type of reset first then if it does not work, try proceeding to a higher type of reset. To to this all you have to do is:
- Turn ON the printer.
- While the printer is ON. Unplug the power cord from the back of the printer.
- Wait for 10 seconds.
- Press and hold the “#” and “3” keys on the printer keypads while plugging the power cord back into the back of the printer.
- Wait for 10 seconds before releasing both keys.
- Your printer should now start to reset.
The semi-full reset fixes a lot of issues. However it removes all the setting on your printer and you need to re-enter all your settings like printer language, wireless setting, etc.. back into the printer once the reset is complete. To do this all you have to do it follow the same process in doing a partial reset but pressing the “#” and “6” keys instead.
Doing a full reset is not really recommended. This is only applicable when all troubleshooting steps has been exhausted. To do this, all you need to is use the “#” and “9” keys with the same process as the the partial reset.